سياسة الاسترجاع والاستبدال

Return and Exchange Policy Return and exchange policy in "Lavista Perfumes" store Duration of return and exchange: Customers can exchange or return products purchased from "Lavista Perfumes" store within a period not exceeding 7 days from the date of receipt of the product. Conditions of return and exchange: Products must be returned in their original condition without any damage or alteration. Products must match what was displayed for sale without any manipulation. Proof of purchase or payment must be presented. How to return and exchange: To request a return or exchange, please contact the customer service team via email ([email protected]) or call 0566680388. The support team will guide you through the return or exchange process and explain the required steps. Cost of returning products: The cost of returning products is borne by the customer, and it is recommended to contact customer service for information about the best shipping company to use. Refund procedures: The amount paid will be refunded within 14 working days of receiving the returned product. The refund will be made to the same payment method used during the purchase. Exceptions: Products that have been altered or damaged, as well as products purchased during discount periods, are excluded from the return and exchange policy. Notes: "Lavista Perfumes" store reserves the right to refuse a return or exchange if the conditions are not met. Please review this policy regularly for the latest information and updates. Contact: Email: [email protected] Phone number: 0566680388 Please be aware that this policy may be modified at any time by "Lavista Perfumes" store.